Richland County Emergency Services responds to residents' FAQs in the event of flooding from Tropical Storm Ian.
Question: Where should I go if it’s not safe to stay in my home?
Answer: Go to a neighbor’s house, a relative’s home, or a hotel. At this time, the County is not planning to open any Red Cross shelters before or after the storm.
Q: Does the County provide sand or sandbags?
A: The County does not provide sand or sandbags to the public.
Q: Who do I call if I have structural damage to my home?
A: First, call your insurance company to report damage. You can also call volunteer organizations who might be able to assist, such as the United Methodist Church or the Southern Baptist Association.
Q: How do I report a power outage?
A: Either call your power provider to report power disruptions, or go to their website to report it. The following providers also have mobile apps for reporting outages:
- Dominion Energy: 888-333-4465, www.dominionenergy.com/south-carolina/report-outage-or-emergency
- Tri-County Electric Co-op: 803-874-1215 or 877-874-1215, tri-countyelectric.net/report-outage
- Mid-Carolina Electric Co-op: 803-749-6444 or 888-813-7000, www.mcecoop.com/outages-safety/storm-center/
- Fairfield Electric Co-op: 800-499-7862, www.fairfield.coop/outage-center
Alerts Sign-up